Local Business Owner Brings Thoughtful, Thorough Cleaning Service to Towson
Kristin Lewis Noon never dreamed of owning a cleaning service. In fact, just a couple years ago, she was a busy practicing attorney working in county government.
“Limelight was born out of tragedy and opportunity,” she explains.
The tragedy occurred when her father suffered a massive stroke, Kristin and her mother, who has early-onset dementia, was unable to care for him during a lengthy rehabilitation. So Kristin took a leave of absence from her job and moved her parents from New York to Maryland.
“His care consumed our every waking hour for more than eight months,” she says. “It was stressful, emotionally draining and really tough on him and our family.”
Kristin remembers that, during this time, relief often came in a small, unexpected way that she may have overlooked before.
“I found that one of the most stress-free times, while my parents were here recovering, was once a week when a whole team of cleaners came in and tackled our house from top to bottom,” she says. “On any other day, at any other time in our lives, this would have seemed meaningless or at least routine.”
These small mercies left an impact so indelible that when she was considering her next professional move, Kristin decided opening her own cleaning business—while establishing a practice in juvenile law—would allow her the opportunity to provide similar restorative and meaningful moments for someone else.
She recruited the same team that had brightened her days and established Limelight Cleaners.
“I convinced these (now) members of my team to take this risk and expand their talents with an organization like mine, which would care about them on every level and never take them for granted,” she says.
It may sound like a prepared speech, but Kristin adores her employees. She lovingly refers to them as “my team,” and makes every effort to ensure they are supported and well-trained.
“If you think about it, we are in the business of selling happiness more than cleaning homes really. And you can’t sell a product or a concept like happiness if you don’t employ happy people,” Kristin explains. “They really are the most honest, personable, caring and diligent people you will ever have in your home.”
Always keeping in mind the days as her father’s caretaker, Kristin has partnered with Cleaning For A Reason, a nonprofit organization that works with cleaning services to coordinate free cleanings for women struggling with cancer. The goal is to allow these women the time to focus on getting healthy, not doing housework.
“I feel like it’s important every employee of Limelight be mindful of this particular need in our community,” she says. “It’s the right thing to do for the members of the community who need us. They support us and provide us with great business. We need to give back.”
Limelight Cleaners only uses plant-based products that are safe for humans and pets. Kristin says her own family—including children with allergies—uses these products at home and are thrilled with the results. Limelight’s clients feel the same way.
“Hearing from our clients that they love our work, that they were so happy to come home to see everything looking beautiful and smelling so good, it makes our day every time,” she says. “It never gets old for us to hear that.”